Remove Qone8 (start.qone8.com)

Notice: All software and tips we supply are free from any charge.

By | October 5, 2013

Remove Qone8 (start.qone8.com)Qone8 (start.qone8.com) is the homepage hijacker which is installed by malicious software. This homepage hijacker is bundled with freeware to promote Qone8 Search and to make money using advertisements within the search results. Once this Qone8 (start.qone8.com) browser hijacker is installed on your computer, the default search engine and homepage for Internet Explorer, Google Chrome or Mozilla Firefox is replaced with Qone8 (start.qone8.com). This Qone8 (start.qone8.com) homepage is not malicious process itself and may not be called a virus, but it does change security settings within your favorite browser and is distributed by freeware. We noticed that by installing software our homepage and default search engine was replaced with Qone8, but we couldn’t find it in the programs list in Windows. This is a nasty browser hijacker or a so called browser redirect.

It is advised to always read the Terms and Agreements before installing software on your computer. Do never click too fast thru the installation process [Next] button of software as you will agree to software you might not want to install. If the installer offers a Advanced or Custom option button, click it to find out if there is any other malicious software offered and installed during the installation process.

Remove Qone8 (start.qone8.com) homepage


Remove Qone8 (start.qone8.com)

Please note that all the software we offer to remove Qone8 (start.qone8.com) is free, our instruction is tested and works to remove this threat from your Internet Explorer, Google Chrome or Mozilla Firefox browser. We do not supply any shareware which detects the threat and asks a license in order to remove Qone8 (start.qone8.com).

Follow all steps in correct order to completely and successfully remove Qone8 (start.qone8.com).
This is important: if you have any problem during this removal instruction in order to remove this threat, please stop and ask for assistance using the comments at the end of this instruction.

Step 1 – Remove Qone8 Shortcut Hijack

Step 2 – Remove Qone8 (start.qone8.com) from your favorite browser using AdwCleaner

Step 3 – Remove Qone8 (start.qone8.com) left overs using Junkware Removal Tool

This is a comprehensive removal instruction to remove Qone8 (start.qone8.com) from your computer. If for some reason the instruction does not deliver the desired results, you can reset your favorite browser Internet Explorer, Google Chrome or Mozilla Firefox to default settings. In first place this is not recommended, as restoring to default settings will remove all your personal settings from your browser. Please use restoring to default settings only if anything else fails. Need help ? Ask for our assistance and the end of this instruction.

Step 4 – Optional: Reset browser settings

ShortCut CleanerRemove Qone8 Shortcut Hijack

The Qone8 adware replaces all the shortcut’s from your favorite browser, Internet Explorer, Google Chrome or Mozilla Firefox with a extra argument behind the executable (example, in our case:   http://start.qone8.com/?type=sc&ts=1382022217&from=amt&uid=262929407_198313_00000064). By doing this the Qone8 homepage is ALWAYS your default homepage, you need to remove the extra argument in order to restore your favorite browser to default settings and to use it again as you want it. We think this is a very nasty way of forcing users to your website and should not be allowed.

Please follow this easy instruction to remove the Qone8 browser hijack from your favorite browser(s).

Method 1 – Manual Removal of the Qone8 Shortcut Hijacker

* as in date today 5-10-2013 the shortcut hijack is not yet detected by Shortcut Cleaner from Bleeping computer. We tested it. Use Method 1 for manual removal of the shortcut hijack.

  • Select the shortcut of your favorite browser: Internet Explorer, Google Chrome or Mozilla Firefox.
  • Right click on it and select Properties
  • Goto tab: Shortcut
  • Remove the argument “start.qone8.com” leave the rest as is. (example“C:\Program Files\Internet Explorer\iexplore.exe”  http://start.qone8.com/?type=sc&ts=1382022217&from=amt&uid=262929407_198313_00000064) remove the piece in red and leave blue as is, including the quotes!)
  • Hope its clear, if not use the comments below to ask assistance.

remove qone8 shortcut hijack

Method 2 – Automatic Removal of the Qone8 Shortcut Hijacker

Download Shortcut Cleaner (direct download)

Right click on sc-cleaner.exe and select ‘Run as Administrator‘. This is important do not forget!

Remove start.qone8.com

sc-cleaner.exe starts scanning your computer for malicious shortcut hijacks and opens a log file when done. This is almost instant.

Remove start.qone8.com

Remove Qone8 (start.qone8.com)Remove Qone8 (start.qone8.com) using AdwCleaner

AdwCleaner will scan your computer for malicious Services, Folder, Files, Shortcuts, Registry items and Products. As AdwCleaner tries to delete these malicious content it will also clean the Internet Explorer, Google Chrome and Mozilla Firefox browser. We strongly recommend using AdwCleaner several times a month to keep your computer clean from adware, popups, browser hijackers or toolbars.

Download AdwCleaner (Official link and direct-download)

Select AdwCleaner.exe with right mouse click and Run as Administrator

Remove Qone8 (start.qone8.com) - AdwCleaner

If User Account Control asks you to allow AdwCleaner.exe to make changes to your computer, press Yes to continue.

Remove Qone8 (start.qone8.com)

Start scanning your computer for any malicious threats by selecting the Scan button, please wait.

Remove Qone8 (start.qone8.com)

AdwCleaner will now start scanning your computer. If AdwCleaner is done, it will display a list of malicious items detected, please uncheck the items you do not want to remove that might be detected as malicious.
If you have nothing to uncheck, continue to the removal process and select the Clean button.

Remove Qone8 (start.qone8.com)

AdwCleaner will display the following informational alerts and starts rebooting the computer.

All programs will be closed in order to proceed correctly to the removal of the infections. Please save any work in progress and the click [OK]

If you have been brought to use AdwCleaner, it’s probably because your PC contained potentially unwanted programs or adware.
Potentially unwanted programs are often proposed during the installation of software. They may be present form of toolbars that sometimes change the homepage of the browser and slow internet browsing.
To avoid the installation of these programs polluting the computer, it is essential to follow these tips:

- Always download a program from the official link, or a trusted site
- When installing a program, do not click too fast [Next] without paying attention to Terms of Use and third-party programs available.
- If third-party programs are available (toolbars, etc) uncheck them.
- Enable detection of PUP (Potentially Unwanted Program) in your Antivirus.

AdwCleaner must restart the computer to complete the removal process. The report will be opened on the next reboot.

After the reboot a logfile will open. The logfile in Windows XP and Windows 7 will open once the desktop is started. To open the logfile in Windows 8 you need to switch to the Desktop modus by selecting windows key + d on your keyboard.
If you want to check the AdwCleaner log, you can find the report log in your system drive, Adwcleaner folder (for example: C:\adwcleaner)

Remove Qone8 (start.qone8.com)Remove Qone8 (start.qone8.com) left overs using Junkware Removal Tool

Junkware Removal Tool will not only remove this threat from your computer, but Junkware Removal Tool will scan and remove any threat from your computer that is malicious. Junkware Removal Tool is a great tool to completely clean your computer from any threat and highly recommended to use frequently to keep your computer clean and healthy. Best of all it’s free and updated regularly.

Download Junkware Removal Tool (Official link and direct-download)

Select JRT.exe with right mouse click and Run as Administrator

Remove Qone8 (start.qone8.com)

If User Account Control asks you to allow JRT.exe to make changes to your computer, press Yes to continue.

Remove Qone8 (start.qone8.com)

As described on thisisudax.org

Junkware Removal Tool is a security utility that searches for and removes common adware, toolbars, and potentially unwanted programs (PUPs) from your computer.  A common tactics among freeware publishers is to offer their products for free, but bundle them with PUPs in order to earn revenue.  This tool will help you remove these types of programs.

Please note: Close all your browsers, save any work and then press any key to continue.
Your desktop may blink or a new window may open during the scan and removal process of junkware removal tool.

Remove Qone8 (start.qone8.com)

When Junkware Removal Tool is done scanning and removing malicious items from your computer a logfile will open.

Optional: Reset browser settings

If for some reason the instruction as supplied does not work for you, or the problem remains. It might be advised to restore your settings from your favorite browser to default settings. Please know when you restore to default settings all your personal settings will be lost. If you do agree to continue to reset your Internet Explorer, Google Chrome or Mozilla Firefox browser to default settings see our instructions.

Reset Internet Explorer to default settings

  1. Open Internet Explorer
  2. goto “wrench” icon in top right corner
  3. Select Internet Options
  4. Goto tab Advanced
  5. Select Reset button
  6. Enable Delete personal Settings
  7. Click Reset button
  8. Restart Internet Explorer

Reset Google Chrome to default settings

  1. Open Google Chrome
  2. Goto the three stripes in the right top corner (menu)
  3. Select Settings
  4. Scroll down to the end of the page, search for + Show advanced settings
  5. Scroll down once again to the end of the page and click Reset browser settings button
  6. Click Reset once more

Reset Mozilla Firefox to default settings

  1. Open Mozilla Firefox
  2. Goto the orange Firefox button in the top left
  3. Select Help > Troubleshooting information
  4. Select Reset Firefox
  5. Confirm Reset Firefox
  6. Select Finish
  7. Mozilla Firefox will automatically restart
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