Do you experience DNS_PROBE_FINISHED_NXDOMAIN error in your Google Chrome web browser? If you see the error DNS_PROBE_FINISHED_NXDOMAIN, there is a problem with your internet connection.
DNS_PROBE_FINISHED_NXDOMAIN error is visible in the browser, but the chances are that the DNS_PROBE_FINISHED_NXDOMAIN error also occurs in other web browser and apps don’t work as they are supposed to.
In this article, we look at how to solve this error “DNS_PROBE_FINISHED_NXDOMAIN”.
I’ll give you some tips that can solve the problem.
Go through all the steps in this instruction to see if one of the tips against the DNS_PROBE_FINISHED_NXDOMAIN error problem offers the solution.
How to fix DNS_PROBE_FINISHED_NXDOMAIN?
Step 1 – Change your ISP DNS server to Google’s DNS server
Open Windows Control Panel, go to Network and Internet > Network Sharing Center. Open your WiFi or Ethernet connection properties.
Click the Properties button. Click on Internet Protocol version 4 and click the Properties button again.
Select “Use the following DNS server addresses“.
Remember to backup your default DNS server!!
In the preferred DNS server: 220.127.116.11.
Alternate DNS server: 18.104.22.168.
These are Google’s public DNS servers. Click the OK button to save settings.
Close Google Chrome and try again, problem solved? Otherwise, continue to the next steps.
Step 2 – Clear Google Chrome browser cache
Clear the cache in your browser. Follow the instructions in our article on how to clean up cookies and browser cache and see if the problem is solved.
Step 3 – Flush DNS Cache
Flush DNS Cache on Windows
In this step, you can clear the DNS cache on your device.
Windows users. Open a command prompt window, in the command prompt window type: ipconfig /flushdns.
Flush DNS Cache on Mac OS X
Press CMD button on your keyboard + Spacebar. In spotlight search type: terminal.
In the terminal window type: dscacheutil -flushcache.
Press the ENTER key
type: sudo killall -HUP mDNSResponder.
Step 4 – Scan for malware with Malwarebytes
Malware is known for breaking TCP/IP configurations on your computer. If malware is present on your computer, TCP/IP configurations may be damaged; this causes the DNS_PROBE_FINISHED_NXDOMAIN in Google Chrome.
I recommend that you scan with Malwarebytes and delete the detected malware from your computer.
In this instruction, I’ll guide you on how to install Malwarebytes and how to search and remove malware.
Step 5 – Try Incognito mode
Start the browser in incognito mode to see if the DNS_PROBE_FINISHED_NXDOMAIN also occurs in incognito mode. This way, you can exclude whether the problem is on the internet connection or just a specific browser.
I do recommend to visit the same URL in incognito mode to verify if the website is available in Google Chrome incognito mode.
Step 6 – Reset the browser
Resetting the browser can be useful if the problem occurs in a specific browser. It is possible that a particular setting or browser extension causes the DNS_PROBE_FINISHED_NXDOMAIN problem to occur.
Step 7 – Temporary disable your antivirus software
Antivirus software is recommended; often, antivirus software has a firewall built-in. This antivirus firewall can cause problems with your internet connection. To test if the problem is in the antivirus software, it is advisable to temporarily disable the antivirus software to see if it solves the problem.
Step 8 – Try to fix your internet connection
NetAdapter Repair is an application to solve network connectivity problems that occur in Windows 7, Windows 8 and Windows 10.
We know that multiple users fixed their connection problems in Google Chrome with NetAdapter Repair. If you use NetAdapter Repair as described in this chapter, NetAdapter will not cause any further problems with your network connection.
It is therefore advisable not to use NetAdapter just to solve connection problems. Some technical knowledge is required to use NetAdapter on your own.
Download NetAdapter Repair and save the file on the Desktop or Downloads folder, it doesn’t matter as long as you can find it.
NetAdapter does not need installation.
Open NetAdapter Repair and click on Advanced Repair. A message appears with the settings that will be restored.
WinSock/TCP IP Repair
Clear all Proxy/VPN Settings
Windows Firewall Repair
You might need to restart your computer after using Advanced Repair in NetAdapter Repair. Please take this into account while working with documents or reading this page.
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