How to Fix Your connection is not private in Google Chrome (2020 Guide)

Do you see Your Connection is not private error in your Google Chrome web browser? If you see the error Your Connection is not private, there is a problem with the website you are trying to visit.

According to Chrome “attackers might be trying to steal your information, for example, passwords messages or credit cards“.

Your Connection is not private error is visible in the browser, but the chances are that the Your Connection is not private error also occurs in other web browsers and apps don’t work as they are supposed to.

In this article, we look at how to solve this error “Your Connection is not private”.

your connection is not private error chrome

I’ll give you some tips that can solve the problem.

Go through all the steps in this instruction to see if one of the tips against the Your Connection is not private error problem offers the solution.

How to fix Your Connection is not private?

Follow all steps.

Step 1 – Disable Safe Browsing

The first step is to temporarily disable Safe browsing settings in Google Chrome. Doing so will give you a chance to visit the website.

Open Google Chrome. In the top right corner click on the menu button in Chrome. In the Google Chrome menu open Settings. Scroll down to “Privacy and Security” click on More.

Disable the “Safe Browsing (protects you and your device from dangerous sites) option.
(note this is temporary, later on, enable the feature to protect your device!)

disable google chrome safe browsing

See if you can load the website without the “Your connection is not private” error. Didn’t work? Continue to the next step.

Step 2 – Disable Protected Content

The second step is to temporarily disable Protected Content settings in Google Chrome. Doing so will give you a chance to visit the website.

Open Google Chrome. In the top right corner click on the menu button in Chrome. In the Google Chrome menu open Settings. Scroll down to “Privacy and Security” click on Site Settings.

Scroll down to Protected Content and open Settings. Enable the “Allow sites to play protected content” setting.

Allow sites to play protected content

See if you can load the website without the “Your connection is not private” error. Didn’t work? Continue to the next step.

Step 3 – Verify correct Date and Time settings on your computer

This step is different for each operating system, however, check your date and time settings on your computer. The correct date and time must be set in order to prevent the “Your Connection is not private” error in Google Chrome.

date and time settings in windows

Step 4 – Clear Google Chrome browser cache

Clear the cache in your browser. Follow the instructions in our article on how to clean up cookies and browser cache and see if the problem is solved.

clear google chrome browser cache

Step 5 – Flush DNS Cache

Flush DNS Cache on Windows

In this step, you can clear the DNS cache on your device.

Windows users. Open a command prompt window, in the command prompt window type: ipconfig /flushdns.

ipconfig flushdns

Flush DNS Cache on Mac OS X

Press CMD button on your keyboard + Spacebar. In spotlight search type: terminal.

In the terminal window type: dscacheutil -flushcache.

Press the ENTER key

type: sudo killall -HUP mDNSResponder.

clear dns mac

Step 6 – Scan for malware with Malwarebytes

Malware is known for breaking TCP/IP configurations on your computer. If malware is present on your computer, TCP/IP configurations may be damaged; this causes the Your Connection is not private in Google Chrome.

I recommend that you scan with Malwarebytes and delete the detected malware from your computer.

In this instruction, I’ll guide you on how to install Malwarebytes and how to search and remove malware.

malwarebytes main

Step 7 – Try Incognito mode

Start the browser in incognito mode to see if the Your Connection is not private also occurs in incognito mode. This way, you can exclude whether the problem is on the internet connection or just a specific browser.

I do recommend to visit the same URL in incognito mode to verify if the website is available in Google Chrome incognito mode.

Google Chrome incognito mode

Step 8 – Reset the browser

Resetting the browser can be useful if the problem occurs in a specific browser. It is possible that a particular setting or browser extension causes the Your Connection is not private problem to occur.

Learn how to reset Google Chrome, reset Firefox, reset Internet Explorer or reset Microsoft Edge.

reset Google Chrome

Step 9 – Temporary disable your antivirus software

Antivirus software is recommended; often, antivirus software has a firewall built-in. This antivirus firewall can cause problems with your internet connection. To test if the problem is in the antivirus software, it is advisable to temporarily disable the antivirus software to see if it solves the problem.

Step 10 – Try to fix your internet connection

NetAdapter Repair is an application to solve network connectivity problems that occur in Windows 7, Windows 8 and Windows 10.

We know that multiple users fixed their connection problems in Google Chrome with NetAdapter Repair. If you use NetAdapter Repair as described in this chapter, NetAdapter will not cause any further problems with your network connection.

It is therefore advisable not to use NetAdapter just to solve connection problems. Some technical knowledge is required to use NetAdapter on your own.

Download NetAdapter Repair and save the file on the Desktop or Downloads folder, it doesn’t matter as long as you can find it.

NetAdapter does not need installation.

Open NetAdapter Repair and click on Advanced Repair. A message appears with the settings that will be restored.

netadapter fix google chrome connection error

WinSock/TCP IP Repair
Clear all Proxy/VPN Settings
Windows Firewall Repair

You might need to restart your computer after using Advanced Repair in NetAdapter Repair. Please take this into account while working with documents or reading this page.

Thank me! Help other people. Share this information on social media, a forum or website, and contribute to a safer internet for everyone.

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