Error 0x80072e77 Tech Support Scam – How to Remove?


If a pop-up with Error 0x80072e77 occurs you are redirected to a deceptive and dangerous Support Scam. These often temporary websites are build to scare, and eventually trick you into calling a very expensive and useless telephone number (1-844-816-1641)

The Error 0x80072e77 scam locks the Internet Explorer, Google Chrome, Firefox or Microsoft Edge browser and displays a fake message.

This message vary’s every time. The website is build using dangerous javascript code to exploit your browser and make sure you cannot close it that easily. However, it is possible. Follow this removal instruction to get rid of this dangerous Support Scam.





Error 0x80072e77 Tech Support Scam – How to Remove?

Error 0x80072e77

Removal Instruction – Quick Menu





closeOptional - Close the Tech Support Scam pop-up


Step 1 - Scan your computer with MalwareBytes AdwCleaner

Step 2 - Scan your computer with MalwareBytes Anti-Malware

zemana-anti-malware-iconStep 3 - Scan your computer with Zemana Anti-Malware


browser-extension-iconOptional - Check your browser for Potentially Unwanted Browser Helper Objects and Browser Extensions

Optional Reset browser settings

follow-all-steps

If you experience a Tech Support Scam pop-up on Apple Mac OS
follow this Removal Guide to remove Adware from Apple Mac OS


close_32Close the Error 0x80072e77 Support Scam pop-up


If the pop-up stays on top with alert's in your browser and it seems impossible to close the warnings you need to perform this optional step. After performing this step, please continue with Malwarebytes to start the actual removal of the adware that is causing the pop-up in the browser.

  • Start the Windows Task Manager by using CTRL+ALT+DEL for Windows 7 or CTRL+SHIFT+ESC for Windows 8.
    It is also possible to hit the taskbar with a right click and select the Task Manager from the menu.

windows8_taskmanager

  • Select the browser you are using from the list and right-click on it, selecting End Task. It is also possible to use the End Task button at the bottom of the window.

taskmanager_end_task

  • The internet browser should be closed now, continue to the next step to start the actual removing process of the malware.

adwcleanerRemove Malicious Browser Extension(s) with MalwareBytes AdwCleaner

Malwarebytes adwcleaner searches for adware, browser hijackers, malware files and removes the malware files for free.
The Malwarebytes adwcleaner removal tool will individually scan for malicious windows services, malware folders, malware files, shortcuts hijacked by adware, malware registry keys, windows scheduled tasks and malicious browser extensions. Best of all, adwcleaner is completely free.

adwcleaner

Download AdwCleaner (opens in a new window)

  • Right-click the AdwCleaner executable you just downloaded and select "Run as Administrator" this is important.
  • Select the Scan Now button.

adwcleaner 7.1 remove adware virus malware files

  • Wait for the adware & malware scan to finish.
  • Click the Clean & Repair button to remove the adware and malware from your PC.

adwcleaner 7.1 clean and repair

  • Wait for AdwCleaner to remove the adware and malware from your PC.
  • Click the Clean & Restart Now button to finish the malware removal process.

adwcleaner 7.1 clean and restart

  • After the reboot, AdwCleaner shows a summary of the detected and removed malware files.

adwcleaner 7.1 malware scan finished

malwarebytesRemove Malware with MalwareBytes 3 Anti-Malware


download malwarebytes trial

Dear visitor, we advise anyone that has a problem with malware on their device to scan the device with Malwarebytes! We have run many malware removal tests on infected PCs including adware, potentially unwanted programs, and ransomware. Malwarebytes is by far the best malware removal tool available today. Malwarebytes is always free to remove any malware from your computer. Malwarebytes premium is active for a 14 days trial license upon installation. Try Malwarebytes and see the results for yourself!

Download Malwarebytes

Malwarebytes direct download (use right click "Save Link as")

Malwarebytes is the most powerful anti-malware solution to detect and proactively remove adware, browser hijackers, viruses and potentially unwanted programs from your device. Malwarebytes works excellently alongside antivirus software without any conflicts. Malwarebytes is by far the best malware detection and malware removal tool available today.

Buy Malwarebytes

More information about Malwarebytes (opens a new window)

malwarebytes

  • Malwarebytes is scanning the computer for any viruses, trojans, adware, spyware, ransomware, and potentially unwanted programs.
    Please wait for Malwarebytes to finish the anti-malware scan, the anti-malware scan usually takes around 2 to 5 minutes to complete.

malwarebytes is scanning for virus adware malware

  • When the anti-malware scan is finished, Malwarebytes will show the results of the anti-malware scan.
    To remove the detected malware from your computer, select the Quarantine Selected button.

Malwarebytes Quarantine

  • All found malware will be moved to quarantine. Malwarebytes requires a reboot to complete the removal process.
  • Restart your computer.

Error 0x80072e77 Tech Support Scam – How to Remove? with malwarebytes

  • After the reboot, all the malware detected by Malwarebytes is moved to quarantine. The removal process is finished.
  • Continue to the next step

Some malware is known to block Malwarebytes from running. If you encounter this problem, run a malware scan with adwcleaner. After the adwcleaner malware scan, start a malware removal scan with Malwarebytes.

zemana-anti-malware-iconRemove adware that possible cause the Error 0x80072e77 Support Scam with Zemana Anti-Malware and restore your browser


Zemana Anti-Malware is an anti-malware scanner which uses the cloud for malware detection. Zemana is the fastest and most proactively malware scanner available. Zemana is its best in addition to a primary virus scanner.

zemana

Download Zemana Cloud Scanner

zemana

Buy Zemana Now with 30% discount

  • Open the Zemana Anti-Malware installer
  • Install Zemana Anti-Malware using the default settings
  • Zemana Anti-Malware will update itself

Zemana

  • Select the Scan button to perform a malware scan
  • Wait for the scan to finish, it takes a few minutes.

zemana antivirus

  • Select the Next button to remove the malware found on your computer

zemana anti malware

  • That's it. All malware is successfully removed from your computer.

zemana virus removal tool

  • Continue to the next step

Check your browser for Potentially Unwanted Browser Helper Objects and Browser Extensions

internet-explorer-logo Internet Explorer - Browser Helper Objects

  1. Start Internet Explorer
  2. On the Tools menu, tap or click Manage add ons. If you don't see the Tools menu, press Alt.
  3. In the menu select Toolbars and Extensions
  4. Change Currently loaded add-ons under Show: to All add-ons
  5. Select the Browser Helper Object you would like to remove by double clicking it.
  6. Select Remove. If the Remove button is greyed out, reset Internet Explorer to default settings (see below).

google-chrome-logo Google Chrome - Browser Extensions

  1. Start Google Chrome
  2. In the top-right corner of Google Chrome select the menu  chrome-menu
  3. Select Settings
  4. On the left side select Extensions
  5. Review all Google Chrome extensions installed, remove any unknown or unwanted Browser Extension using the trashcan icon on the right next to the Browser Extensions name. If a Browser Extensions cannot be removed, reset Google Chrome (see below).

mozilla-firefox-logo Mozilla Firefox - Browser Extensions

  1. Start Mozilla Firefox
  2. Click the menu button firefox menu
  3. Select Add-ons from the menu
  4. On the left side select Extensions
  5. Review all Mozilla Firefox extensions installed, remove any unknown or unwanted Browser Extension using the remove button on the right next to the Browser Extensions name. If a Browser Extensions cannot be removed, reset Mozilla Firefox.

Reset Internet Explorer, Google Chrome or Mozilla Firefox

Using these instructions you can reset Internet Explorer, Chrome and Firefox to their default configuration.

internet-explorer-logo Reset Internet Explorer to default settings

Follow instructions

  • Note: If you are running Windows 8.1 or Windows 8, start Internet Explorer from the desktop. Changing your settings will affect both Internet Explorer and Internet Explorer that you start from the desktop.
    1. Start Internet Explorer
    2. On the Tools menu, tap or click Internet options. If you don't see the Tools menu, press Alt.
    3. In the Internet Options window, tap or click the Advanced tab
    4. Tap or click Reset. If you're using Windows Internet Explorer 6, click Restore Default
    5. In the Reset Internet Explorer Settings dialog box, tap or click Reset
      Note: Select the Delete personal settings check box if you also want to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data (recommended!).
    6. When Internet Explorer finishes applying the default settings, tap or click Close, and then tap or click OK.
    7. Exit Internet Explorer and again, start Internet Explorer to see the results.

google-chrome-logo Reset Google Chrome to default settings

  1. In the top-right corner of the browser window, click the Chrome menu Chrome menu
  2. Select Settings.
  3. At the bottom, click Show advanced settings.
  4. Under the section "Reset settings,” click Reset settings.
  5. In the dialog that appears, click Reset.
    Note: When the "Help make Google Chrome better by reporting the current settings" checkbox is selected you are anonymously sending Google your Chrome settings. Reporting these settings allows Google to analyze trends and work to prevent future unwanted settings changes.

Settings that change

  • Default search engine and saved search engines will be reset and to their original defaults.
  • Homepage button will be hidden and the URL that you previously set will be removed.
  • Default startup tabs will be cleared. The browser will show a new tab when you start up or continue where you left off if you're on a Chromebook.
  • New Tab page will be empty unless you have a version of Chrome with an extension that controls it. In that case, your page may be preserved.
  • Pinned tabs will be unpinned.
  • Content settings will be cleared and reset to their installation defaults.
  • Cookies and site data will be cleared.
  • Extensions and themes will be disabled.

mozilla-firefox-logo Reset Mozilla Firefox to default settings

Note: When using the reset feature, your bookmarks, browsing history, open tabs, windows, passwords, cookies and web form auto-fill information will be saved.
However, your extensions and themes will be removed and your preferences will be reset.
  1. Click the menu button and firefox Error 0x80072e77 Tech Support Scam – How to Remove? then click help (question sign icon) below.
  2. From the Help menu choose Troubleshooting Information.
    If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  3. Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
  4. To continue, click Reset Firefox in the confirmation window that opens.
  5. Firefox will close and be reset.
  6. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.

Optimize your device, get rid of junkware

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