What is “error code 022-023-251” warning? – Virus Removal Guide


When your computer is infected with an adware or potentially unwanted program on your PC, the browser might be redirected to what is called a “support scam,” “technical support scam,” “Microsoft support scam.” There are loads of them, and we can’t keep track of these scams anymore. As scammers create an est. 1000’s of these fake technical support pages every day. These support scams are everywhere on the internet.

And the “error code 022-023-251” scams are tricky. As you can see in the title of this post, the scammers want you to call a telephone number to solve a fake problem that supposedly exists on your computer. At least, according to the support scammers that need you to call their useless, dangerous and expensive telephone number to clean the “infected” computer. Your computer is most likely not infected with a virus “Cydoor backdoor” or something else dangerous; it is these Technical Support Services that are dangerous.

Technical Support Services will do anything to scare a user into thinking their browser or PC is in danger. Computer users that are not familiar with these deceptive pop-ups might call the number and end up with a considerable telephone provider bill or need to buy a premium support service for a year to get support for a problem that doesn’t even exist. When you or someone else did purchase the premium support service from fake support engineers, contact your credit card company and refund the money as soon as possible.

How to remove the Adware responsible for the “error code 022-023-251” scam

error code 022-023-251

Summary from above: the error code 022-023-251 is fake and is promoted by adware installed on your PC. Support scammers create these fake pages to trick a computer into calling this temporary VoIP scam telephone number. If you did, you’ll end up with an unwanted subscription, contact your credit card company asap and refund your money.



closeOptional – Close the Tech Support Scam pop-up


Step 1 – Scan your computer with MalwareBytes AdwCleaner

Step 2 – Scan your computer with MalwareBytes Anti-Malware

zemana-anti-malware-iconStep 3 – Scan your computer with Zemana Anti-Malware


browser-extension-iconOptional – Check your browser for Potentially Unwanted Browser Helper Objects and Browser Extensions

Optional – Reset browser settings

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If you experience a Tech Support Scam pop-up on Apple Mac OS
follow this Removal Guide to remove Adware from Apple Mac OS


close_32How to close the error code 022-023-251 pop-up


If the pop-up stays on top with alert’s in your browser and it seems impossible to close the warnings you need to perform this optional step. After performing this step, please continue with Step 1 to start the actual removal of the adware causing the pop-up

  • Start the Windows Task manager by using CTRL+ALT+DEL for Windows 7 or CTRL+SHIFT+ESC for Windows 8.
    It is also possible to hit the task bar with a right click and select the Task Manager from the menu.

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  • Select the browser you are using from the list and right click on it, selecting End Task. It is also possible to use the End Task button in the bottom of the window.

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  • Your browser should be closed now, continue to the next step.

adwcleanerRemove Adware and Potentially Unwanted ads with MalwareBytes AdwCleaner

Malwarebytes adwcleaner searches for adware, browser hijackers, malware files and removes them for free.
The Malwarebytes adwcleaner removal tool will individually scan for malicious windows services, malware folders, malware files, shortcuts hijacked by adware, malware registry keys, windows scheduled tasks and deceptive browser extensions. Best of all, adwcleaner is completely free.

adwcleaner

Download Adwcleaner (new window)

  • Right Click the executable AdwCleaner.exe and select “Run as Administratorthis is important.
  • Accept their terms by clicking the “I Agree” button
  • Select the Scan “Look for Adware/PUPs” button to start scanning your computer and browser for malicious files.

adwcleaner

  • to remove the malicious items found by Malwarebytes AdwCleaner using the detection Scan, select the Clean Remove the selected elements” button.

adwcleaner virus

  • Make sure to close all open programs and browser(s) to continue removing the detected items from your computer.
  • Click OK to continue.

adwcleaner malwarebytes

  • Your computer is rebooted after the removal process, click Reboot Now.

adwcleaner malware removal tool

malwarebytesRemove Malware, Viruses, Trojans with MalwareBytes

download malwarebytes trial

Malwarebytes is the most powerful anti-malware solution to detect and proactively remove adware, browser hijackers, viruses and potentially unwanted programs from your PC. Malwarebytes runs excellent alongside antivirus software without any conflicts. Malwarebytes is by far the best malware detection and malware removal tool available today. Remember to buy Malwarebytes to stay protected, the free version does not offer real-time protection and can only be used as an on-demand malware scanner and virus removal tool.


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What is “error code 022-023-251” warning? – Virus Removal Guide malwarebytes

  • Malwarebytes is scanning the computer for any viruses, trojans, adware, spyware, ransomware, and potentially unwanted programs.
    Please wait for Malwarebytes to finish the anti-malware scan, the anti-malware scan usually takes around 2 to 5 minutes to complete.

malwarebytes is scanning for virus adware malware

  • When the anti-malware scan is finished, Malwarebytes will show the results of the anti-malware scan.
    To remove the detected malware from your computer, select the Quarantine Selected button.

Malwarebytes Quarantine

  • All found malware will be moved to quarantine. Malwarebytes requires a reboot to complete the removal process.
  • Restart your computer.

What is “error code 022-023-251” warning? – Virus Removal Guide with malwarebytes

  • After the reboot, all the malware detected by Malwarebytes is moved to quarantine. The removal process is finished.
  • Continue to the next step

zemana-anti-malware-iconRemove Adware from your Browser with Zemana


Zemana Anti-Malware is an anti-malware scanner which uses the cloud, thereby the fastest and most proactively scanner available. Zemana is its best in addition to a primary virus scanner.

zemana

Download Zemana Cloud Scanner

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  • Open the Zemana Anti-Malware installer
  • Install Zemana Anti-Malware using the default settings
  • Zemana Anti-Malware will update itself

Zemana

  • Select the Scan button to perform a malware scan
  • Wait for the scan to finish, it takes a few minutes.

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  • Select the Next button to remove the malware found on your computer

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  • That’s it. All malware is successfully removed from your computer.

zemana virus removal tool

  • Continue to the next step

Check your browser for Potentially Unwanted Browser Helper Objects and Browser Extensions

internet-explorer-logo Internet Explorer – Browser Helper Objects

  1. Start Internet Explorer
  2. On the Tools menu, tap or click Manage add ons. If you don’t see the Tools menu, press Alt.
  3. In the menu select Toolbars and Extensions
  4. Change Currently loaded add-ons under Show: to All add-ons
  5. Select the Browser Helper Object you would like to remove by double clicking it.
  6. Select Remove. If the Remove button is greyed out, reset Internet Explorer to default settings (see below).

google-chrome-logo Google Chrome – Browser Extensions

  1. Start Google Chrome
  2. In the top-right corner of Google Chrome select the menu  chrome-menu
  3. Select Settings
  4. On the left side select Extensions
  5. Review all Google Chrome extensions installed, remove any unknown or unwanted Browser Extension using the trashcan icon on the right next to the Browser Extensions name. If a Browser Extensions cannot be removed, reset Google Chrome (see below).

mozilla-firefox-logo Mozilla Firefox – Browser Extensions

  1. Start Mozilla Firefox
  2. Click the menu button firefox menu
  3. Select Add-ons from the menu
  4. On the left side select Extensions
  5. Review all Mozilla Firefox extensions installed, remove any unknown or unwanted Browser Extension using the remove button on the right next to the Browser Extensions name. If a Browser Extensions cannot be removed, reset Mozilla Firefox.

Reset Internet Explorer, Google Chrome or Mozilla Firefox to default settings

If your browser homepage is hijacked by a browser hijacker and the default search engine is changed, you can reset your browser to restore the browser to default settings. Browser resets will also remove any browser helper objects and browser extensions.

internet-explorer-logo Reset Internet Explorer to default settings

Follow instructions

  • Note: If you are running Windows 8.1 or Windows 8, start Internet Explorer from the desktop. Changing your settings will affect both Internet Explorer and Internet Explorer that you start from the desktop.
    1. Start Internet Explorer
    2. On the Tools menu, tap or click Internet options. If you don’t see the Tools menu, press Alt.
    3. In the Internet Options window, tap or click the Advanced tab
    4. Tap or click Reset. If you’re using Windows Internet Explorer 6, click Restore Default
    5. In the Reset Internet Explorer Settings dialog box, tap or click Reset
      Note: Select the Delete personal settings check box if you also want to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data (recommended!).
    6. When Internet Explorer finishes applying the default settings, tap or click Close, and then tap or click OK.
    7. Exit Internet Explorer and again, start Internet Explorer to see the results.

google-chrome-logo Reset Google Chrome to default settings

Reset Google Chrome to default settings

  1. In the top-right corner of the browser window, click the Chrome menu Chrome menu
  2. Select Settings.
  3. At the bottom, click Show advanced settings.
  4. Under the section “Reset settings,” click Reset settings.
  5. In the dialog that appears, click Reset.
    Note: When the “Help make Google Chrome better by reporting the current settings” checkbox is selected you are anonymously sending Google your Chrome settings. Reporting these settings allows Google to analyze trends and work to prevent future unwanted settings changes.

Settings that change

  • Default search engine and saved search engines will be reset and to their original defaults.
  • Homepage button will be hidden and the URL that you previously set will be removed.
  • Default startup tabs will be cleared. The browser will show a new tab when you start up or continue where you left off if you’re on a Chromebook.
  • New Tab page will be empty unless you have a version of Chrome with an extension that controls it. In that case, your page may be preserved.
  • Pinned tabs will be unpinned.
  • Content settings will be cleared and reset to their installation defaults.
  • Cookies and site data will be cleared.
  • Extensions and themes will be disabled.

mozilla-firefox-logo Reset Mozilla Firefox to default settings

Note: When using the reset feature, your bookmarks, browsing history, open tabs, windows, passwords, cookies and web form auto-fill information will be saved.
However, your extensions and themes will be removed and your preferences will be reset.
  1. Click the menu button and firefox What is “error code 022-023-251” warning? – Virus Removal Guide then click help (question sign icon) below.
  2. From the Help menu choose Troubleshooting Information.
    If you’re unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  3. Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
  4. To continue, click Reset Firefox in the confirmation window that opens.
  5. Firefox will close and be reset.
  6. When it’s done, a window will list the information that was imported. Click Finish and Firefox will open.

Enjoy a clean PC. Please share this information with other people. You can use the social media button’s or the donation button below to show your appreciation! 😉
Thank you, stay safe!

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