If a pop-up from “Microsoft Tech Support” occurs you are redirected to a deceptive and dangerous Support Scam. These often temporary websites are build to scare, trick, and eventually deceive you into calling a very expensive and useless telephone number.
The Microsoft Tech Support scam locks the Internet Explorer, Google Chrome, Firefox or Microsoft Edge browser and displays a fake alert. The fake alerts often claim the device is infected with a virus.
Adware is most likely the cause of these Fake Microsoft Tech Support popup scams in your browser.
Fake Microsoft Tech Support Popup – How to Remove?
Removal Instruction – Quick Menu
Tech support scam on Mac OS? Remove Adware from Apple Mac OS
If the pop-up stays on top with alert's in your browser and it seems impossible to close the warnings you need to perform this optional step. After performing this step, please continue with Malwarebytes to start the actual removal of the adware that is causing the pop-up in the browser.
- Start the Windows Task Manager by using CTRL+ALT+DEL for Windows 7 or CTRL+SHIFT+ESC for Windows 8.
It is also possible to hit the taskbar with a right click and select the Task Manager from the menu.
- Select the browser you are using from the list and right-click on it, selecting End Task. It is also possible to use the End Task button at the bottom of the window.
- The internet browser should be closed now, continue to the next step to start the actual removing process of the malware.
Step 1 Remove adware with MalwareBytes AdwCleaner
- Right-click the AdwCleaner executable you just downloaded and select "Run as Administrator" this is important.
- Select the Scan Now button.
- Wait for the adware & malware scan to finish.
- Click the Clean & Repair button to remove the adware and malware from your PC.
- Wait for AdwCleaner to remove the adware and malware from your PC.
- Click the Clean & Restart Now button to finish the malware removal process.
- After the reboot, AdwCleaner shows a summary of the detected and removed malware files.
Step 2 Remove Malware with MalwareBytes Anti-Malware
Get rid of Malware with Malwarebytes. Malwarebytes is free to use, detect and remove malware from your PC. Detect the latest adware, potentially unwanted programs and other malware with Malwarebytes. Protect your PC with Malwarebytes. Malwarebytes works perfectly in addition to a virusscanner.
Run the Malwarebytes program installation file. Click here for Malwarebytes installation instructions.
Click Scan Now to start examining for malware.
Malwarebytes will start searching for malware, please wait for Malwarebytes to finish the malware scan.
Malwarebytes usually takes between 2 to 5 minutes to complete.
Once the malware scan is performed, Malwarebytes will present the results of the malware scan.
Remove the malware found by Malwarebytes using the Quarantine Selected button.
Wait for Malwarebytes to move all malware to quarantine.
Malwarebytes needs to make a system reboot to finish the malware removal process.
Save and close any working documents or open web pages and click Yes to reboot your PC.
After the system reboot, your PC is clean from malware. Stay protected with Malwarebytes against future threats. Malwarebytes stops adware, potentially unwanted programs, malicious web pages, suspicious downloads, viruses, spyware and ransomware from infecting your machine.
Step 3 Remove adware that possible cause the Microsoft Tech Support Support Scam with Zemana Anti-Malware and restore your browser
Zemana Anti-Malware is an second opinion anti-malware scanner which uses Cloud technology for malware detection. Zemana is the fastest, smallest and most proactively malware scanner available. Zemana is its best in addition to a primary virus scanner or malware scanner such as Malwarebytes.
Open the Zemana anti-malware setup file.
Install Zemana anti-malware using the default settings, after successful installation Zemana anti-malware will update itself to the latest version.
Select the Scan button to perform a malware scan, wait for the scan to finish, this usually takes a few minutes.
Click the Next button to remove the malware found by Zemana on your computer.
Wait a couple of seconds for Zemana to remove the malware from your PC.
Your PC is successfully cleaned by Zemana. Zemana is an excellent protection for people searching for a lightweight malware detection and removal tool. Zemana is its best in addition to a more comprehensive antivirus or anti-malware security application such as Malwarebytes.