How to Remove Fake Microsoft Tech Support Popups? – FixYourBrowser.com




If a pop-up from “Microsoft Tech Support” occurs you are redirected to a deceptive and dangerous Support Scam. These often temporary websites are build to scare, trick, and eventually deceive you into calling a very expensive and useless telephone number.

The Microsoft Tech Support scam locks the Internet Explorer, Google Chrome, Firefox or Microsoft Edge browser and displays a fake alert. The fake alerts often claim the device is infected with a virus.

This fake alert, including telephone number changes every time, new Microsoft Tech Support scams are released every new day. The fake Microsoft Tech Support websites are build using dangerous javascript code to exploit your browser and make sure you cannot close their pop up that easily. However, it is possible. Follow these removal instructions to get rid of this dangerous Support Scam and scan your computer for malware.

Adware is most likely the cause of these Fake Microsoft Tech Support popup scams in your browser.

Fake Microsoft Tech Support Popup – How to Remove?

Fake Microsoft Tech Support Popup

This is an example of many Fake Microsoft Tech Support Popups.

Removal Instruction – Quick Menu





closeOptional - Close the Tech Support Scam pop-up


adwcleaner Step 1 - Scan your computer with MalwareBytes AdwCleaner

malwarebytes Step 2 - Scan your computer with MalwareBytes Anti-Malware

zemana-anti-malware-icon Step 3 - Scan your computer with Zemana Anti-Malware


browser-extension-icon Optional - Check your browser for Potentially Unwanted Browser Helper Objects and Browser Extensions
internet explorer Optional Reset browser settings

adware removal mac Tech support scam on Mac OS? Remove Adware from Apple Mac OS


close_32Close the Microsoft Tech Support Support Scam pop-up


If the pop-up stays on top with alert's in your browser and it seems impossible to close the warnings you need to perform this optional step. After performing this step, please continue with Malwarebytes to start the actual removal of the adware that is causing the pop-up in the browser.

  • Start the Windows Task Manager by using CTRL+ALT+DEL for Windows 7 or CTRL+SHIFT+ESC for Windows 8.
    It is also possible to hit the taskbar with a right click and select the Task Manager from the menu.

windows8_taskmanager

  • Select the browser you are using from the list and right-click on it, selecting End Task. It is also possible to use the End Task button at the bottom of the window.

taskmanager_end_task

  • The internet browser should be closed now, continue to the next step to start the actual removing process of the malware.

adwcleanerStep 1 Remove adware with MalwareBytes AdwCleaner

Download AdwCleaner Malwarebytes adwcleaner searches for adware, browser hijackers, malware files and removes the malware files for free.
The Malwarebytes adwcleaner removal tool will individually scan for malicious windows services, malware folders, malware files, shortcuts hijacked by adware, malware registry keys, windows scheduled tasks and malicious browser extensions. Best of all, adwcleaner is completely free.

Download Now

  • Right-click the AdwCleaner executable you just downloaded and select "Run as Administrator" this is important.
  • Select the Scan Now button.

adwcleaner 7.1 remove adware virus malware files

  • Wait for the adware & malware scan to finish.
  • Click the Clean & Repair button to remove the adware and malware from your PC.

adwcleaner 7.1 clean and repair

  • Wait for AdwCleaner to remove the adware and malware from your PC.
  • Click the Clean & Restart Now button to finish the malware removal process.

adwcleaner 7.1 clean and restart

  • After the reboot, AdwCleaner shows a summary of the detected and removed malware files.

adwcleaner 7.1 malware scan finished

malwarebytesStep 2 Remove Malware with MalwareBytes Anti-Malware

Get rid of Malware with Malwarebytes. Malwarebytes is free to use, detect and remove malware from your PC. Detect the latest adware, potentially unwanted programs and other malware  with Malwarebytes. Protect your PC with Malwarebytes. Malwarebytes works perfectly in addition to a virusscanner.

Run the Malwarebytes program installation file. Click here for Malwarebytes installation instructions.
Click Scan Now to start examining for malware.

malwarebytes main

Malwarebytes will start searching for malware, please wait for Malwarebytes to finish the malware scan.
Malwarebytes usually takes between 2 to 5 minutes to complete.

malwarebytes scanning adware virus malware

Once the malware scan is performed, Malwarebytes will present the results of the malware scan.
Remove the malware found by Malwarebytes using the Quarantine Selected button.

malwarebytes virus malware adware results

Wait for Malwarebytes to move all malware to quarantine.

malwarebytes quarantine malware virus adware

Malwarebytes needs to make a system reboot to finish the malware removal process.
Save and close any working documents or open web pages and click Yes to reboot your PC.

malwarebytes finished remove malware adware virus

After the system reboot, your PC is clean from malware. Stay protected with Malwarebytes against future threats. Malwarebytes stops adware, potentially unwanted programs, malicious web pages, suspicious downloads, viruses, spyware and ransomware from infecting your machine.

zemana-anti-malware-iconStep 3 Remove adware that possible cause the Microsoft Tech Support Support Scam with Zemana Anti-Malware and restore your browser

Zemana Anti-Malware is an second opinion anti-malware scanner which uses Cloud technology for malware detection. Zemana is the fastest, smallest and most proactively malware scanner available. Zemana is its best in addition to a primary virus scanner or malware scanner such as Malwarebytes.

Open the Zemana anti-malware setup file.
Install Zemana anti-malware using the default settings, after successful installation Zemana anti-malware will update itself to the latest version.

zemana main

Select the Scan button to perform a malware scan, wait for the scan to finish, this usually takes a few minutes.

zemana malware scan

Click the Next button to remove the malware found by Zemana on your computer.

zemana scan results

Wait a couple of seconds for Zemana to remove the malware from your PC.

zemana malware removal completed

Your PC is successfully cleaned by Zemana. Zemana is an excellent protection for people searching for a lightweight malware detection and removal tool. Zemana is its best in addition to a more comprehensive antivirus or anti-malware security application such as Malwarebytes.

Click here for more information about Microsoft Tech Support Scammers.

Article published on — by Max Reisler

4 Comments

  1. DENNIS EASTMAN March 31, 2018
  2. Max Reisler Max March 31, 2018
  3. Vogel May 28, 2018
  4. Max Reisler Max May 29, 2018

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