how to Remove POPUP – Virus Removal Instruction pop-up is a scam, trying to deceive the user into accept and show notifications in the browser. Once adware is installed on the computer, the browser is redirected by a variety and usually random pop-up advertisements in the web browser. is a pop-up that is randomly shown by adware apps to load malicious java scripts to mislead you. popup utilizes a human behavior trick called “social engineering” to convince you into clicking the allow button. When you allow notifications from the popup, the browser shows intrusive advertising on the Windows desktop, identical to popup, popup, and popup.
Adware applications redirect the web browser through various domains, as you can see in the image screenshot I took from my infected computer.

Summary: popup is fake and commonly shown when the browser is redirected by an adware application. popup popup

Threat information: Download Removal Tool
Distribution: Adware
Affected Browsers:
Google Chrome
Mozilla Firefox
Internet Explorer
Microsoft Edge.
Security reports: Google Safe BrowsingNorton Safe Web, McAfee SiteAdvisor.

Adware is responsible for the display of annoying and recurring ads from The ads may consist of pop-ups, ads in the content of the web page or random redirects in the web browser. Usually, the web browser is redirected by a random number of pop-ups in the web browser before landing on the eventual advertisement.

In this way, adware can use ad networks to determine which ad is most relevant to the user. Adware publishers benefit from the most relevant ads in order to generate sale leads and money by forcing pay per click ads to the user. In principle, the more relevant the ad, the more pay per clicks it delivers to the adware developers.

The problem lies in the fact that adware unwittingly collects all kinds of information from the browser and infected PC. This information consists of, your online activity, your browser history, your searches, and your online purchases. This is not something you unwittingly want to share with often suspicious advertising networks.

It is important to identify the adware application on your PC that displays the unwanted pop-up in your Chrome, Firefox, Internet Explorer or Edge web browser. After the adware application is removed, the pop-up ads will also no longer appear. In this instruction, I will explain step by step how to remove the adware software that causes the pop-up redirect.

How to remove

Use the steps in the removal menu to remove pop-up manually, or skip manual removal steps and go straight to the removal tool.


Disable push notifications

The domain wants the user to accept/show notifications. If you have accepted these notifications in your web browser you should get rid of the notifications first, follow the instructions below.

Click here to see the push notification in Windows 10. After you have disabled the push notification from continue with the adware removal instructions in the menu.

Remove notifications from Google Chrome

Open Google Chrome, in the top-right corner, open the Chrome menu. In the menu open Settings, scroll down to Advanced settings. In the Privacy and Security section open Content settings. Open the Notifications settings. Find the URL and remove the domain by clicking the three vertical dots on the right to the URL and select Remove.

Remove notifications from Firefox

Open Firefox, in the top-right corner, open the Firefox menu (three horizontal stripes). In the menu open Options, in the menu on the left go to Privacy & Security. Scroll down to Permissions open Settings next to Notifications. Select the domain from the list and change the status to Block, save changes.

Remove notifications from Internet Explorer

Open Internet Explorer. In the top right corner, open the gear icon (menu button). Open Internet Options from the menu, go to the Privacy tab and select Settings in the pop-up blockers section. Find the domain and click the Remove button to remove the URL.

Remove notifications from Microsoft Edge

Open Microsoft Edge. In the top right corner, click on the three dots to open the Edge menu. Scroll down to Settings, scroll further down to Advanced Settings, in the Notification section click Manage. Disable the ON switch for the URL.


Uninstall adware from your computer

In this first step, we will attempt to identify and uninstall any adware software that might be installed on your computer.


Uninstall software from Windows 7

Windows 7 users: Click the Start button in the left bottom corner, select Control Panel, select “Programs, and Features”.

Windows 8 or Windows 10 uninstall adware

windowx 8 windows 10 adware removal

Windows 8 user: right-click the Windows logo in the lower left corner, select Control Panel, select “Programs, and Features”.

appwiz windows 10

Windows 10 user: right-click the Windows logo in the bottom left corner, open Run, and type appwiz.cpl

malicious adware applications 2018

Review the software application list for recently installed adware applications and click “Uninstall“.
In the image, you see recently known adware applications.

Click the column “Installed On” to sort installed applications by date, this makes it easier to detect recently installed adware applications.

If you don’t know what to look for, go to the pop-up (adware) removal tool.
No worries, the removal tool is free to detect and remove adware for 14 days.

How to remove - Internet Explorer - Chrome - Firefox - Edge Manually remove from Internet Explorer, Chrome, Firefox or Microsoft Edge

2 In this second step,  you can remove ads manually from the Internet Explorer, Google Chrome, Firefox or Edge web browser.

Remove from Internet Explorer Internet Explorer

In this first step for Internet Explorer, I show you how to recognize if internet explorer is infected with a malicious add-on.

Add-ons could be responsible for the pop-up ads in the Internet Explorer web browser. Some add-ons are ad-supported and installed without the user’s consent with adware.

Remove internet explorer

click the wrench button in the upper right corner, from the menu click Manage add-ons.

Internet Explorer Extension Removal

Check the add-on list for any suspicious add-on in Internet Explorer, click disable or remove to delete the add-on.
Continue to the next step, click here to remove to the adware from your PC.

Optional: Reset your default Homepage, New Tab and Search engine for Internet Explorer

Internet Explorer has a feature to reset Internet Explorer to default settings, an Internet Explorer reset will affect your saved bookmarks and passwords.

Internet Explorer reset is the easiest way to get rid of the unwanted configuration changes in the browser.

Reset Internet Explorer

pick the wrench button and from the menu click Internet Options.

Reset Internet Explorer

Choose the Advanced tab, click the Reset button.

Internet Explorer delete personal settings adware virus

Check Delete personal settings and click the Reset button.
Restart Internet Explorer to complete the reset.

Good, Internet Explorer is reset to the default configuration, it is important to know there are adware – pop-up remnants on your computer.

I recommend to scan and remove the virus files from your computer.
Make sure the redirect doesn’t occur again and all adware remnants are removed from your PC.

[Back to menu]

Remove from Google Chrome google chrome

In this first step for Google Chrome, I show you how to recognize and remove the browser extension responsible for the pop-up ads. Some browser extensions are ad-supported, e.g. adware and might show intrusive ads from

If you never installed any browser extension in Google Chrome, remove all browser extensions from Chrome.

Remove chrome

Click the menu button in the upper right corner, in the Chrome menu click More tools and open Extensions.

google chrome browser extension removal

Identify any adware browser extension(s) in the list and click the Remove button to remove the extension.
If you are unsure if the extension is malicious, click the slider and disable the extension first.

The following browser extensions in Google Chrome are pre-installed by Google and are not associated with adware: Google Docs Offline, Docs, Sheets, and Slides, click here for an image.

All other browser extensions might be ad-supported. Continue to the next step, click here to remove the adware on your PC.

Optional: Reset the Google Chrome profile sync

Google Chrome synchronizes the browsers user-profile with the Google Cloud services.

If the Google Chrome browser is infected with adware, this adware, usually browser extensions, and pop-up ads to are synced with Google’s servers.

It is important to clean this synchronized cache. If the user doesn’t clear the synchronized settings, the pop-up and malicious Chrome settings keep coming back on any devices the Chrome user profile is synchronized with.

Open the Google Dashboard (opens in a new browser window). Click the Reset sync button to clear all of your synced data on Google’s server, confirm with OK.

google chrome reset sync

If needed continue to the next step. Otherwise, remove the adware from your PC.

Optional: Reset the Google Chrome Homepage, New Tab and Search Engine settings

Google Chrome has a feature to reset to default settings, a Google Chrome browser reset will not affect your saved bookmarks and passwords. Google Chrome reset is the easiest way to get rid of any unwanted configuration changes in the Chrome browser.

google chrome settings

Click the menu button, from the drop-down menu click Settings.

chrome search engine

Scroll down to Advanced and again scroll down to Reset settings.

removal tool for chrome

Click the Reset button to reset Google Chrome.

reset chrome

Confirm the reset of the Chrome web browser by clicking the Reset button.
Restart Google Chrome for the changes to take effect.

Google Chrome is reset to default settings, it is important to know there are remnants of redirect on your computer. I recommend to scan and remove malware files from your computer to make sure the adware does not reinstall and the redirect doesn’t occur again.

[Back to menu]

Remove from Firefox firefox

In this first step for Firefox, I show you how to recognize and remove any Firefox add-on that is unknown to you.
If you didn’t install any add-on at all, remove all add-ons from Firefox.

Add-ons in Firefox could be ad-supported which basically indicates an add-on unwillingly shows pop-up ads in Firefox.

delete virus removal firefox

Click the Firefox menu button in the upper right corner, from the drop-down menu open Add-ons.

adware virus browser extension firefox

Open extensions from the left menu. Identify any unknown Firefox browser extension.
Click the Remove button to delete the extension and get rid of ads.

Continue to the next step, click here to remove the adware from your PC.

Optional: Reset the Firefox Homepage, New Tab and Search Engine settings

Firefox has the feature to reset to default settings, this feature will reset Firefox completely. Reset Firefox is the easiest way to get rid of any unwanted configuration changes in Firefox.

restore firefox homepage

Click the menu button, from the menu, select Help ? (the question mark icon, at the end of the menu).

how to reset firefox

Click on Troubleshooting information from the Help menu.

virus firefox ads

select the Refresh Firefox button, confirm the reset and restart Firefox.

The Firefox browser is reset to default settings, it is important to know there are remnants of malware on your computer. I recommend to scan and remove malware files from your computer to make sure the malware does not reinstall and the redirect is entirely removed from the Firefox web browser.

[Back to menu]

Remove from Microsoft Edge microsoft edge

If you encounter pop-up redirects in Microsoft Edge, follow these instructions.

reset microsoft edge - apps and features

Right-click the start button in Windows 10, from the start menu top click Apps and Features.

reset microsoft edge - advanced options

Scroll down through the right Apps and Features list till you see Microsoft Edge, click Advanced options.

reset microsoft edge windows 10

Click on the Reset button to reset Microsoft Edge to default settings. Microsoft Edge reset will clear the browsing history, cookies, and settings. Not the Microsoft Edge favorites web pages.

The Microsoft Edge web-browser is reset to default settings, it is important to know there are remnants of the redirect on your PC. I recommend to scan and remove malware files from your computer .

[Back to menu]

Remove popup with Malwarebytes

Get rid of with Malwarebytes. Malwarebytes is free to use, detect and remove the redirect from the web browser. is a intrusive pop-up which is a type of malware. Malwarebytes will remove adware and the pop-up redirect from the web browser.


Run the Malwarebytes program installation file. Click here for Malwarebytes installation instructions.
Click Scan Now to start examining for the adware responsible for the redirect in the web browser.

malwarebytes main

Malwarebytes will start searching for malware, please wait for Malwarebytes to finish the malware scan.
Malwarebytes usually takes between 2 to 5 minutes to complete.

malwarebytes scanning for malware

Once the malware scan is performed, Malwarebytes will present the results of the malware scan.
Remove the malware found by Malwarebytes using the Quarantine Selected button.

malwarebytes scan results

Wait for Malwarebytes to move all malware to quarantine.

malwarebytes quarantine

Malwarebytes needs to make a system reboot to finish the redirect removal process.
Save and close any working documents or open web pages and click Yes to reboot your PC.

malwarebytes reboot

After the system reboot, your web browser is free from the pop-up redirect.

Stay protected with Malwarebytes against future browser hijacker and other types of malware. Malwarebytes stops adware, abusive pop-ups, potentially unwanted programs, malicious web pages, suspicious downloads, viruses, spyware and ransomware from infecting your web browser.

Video: adware removal with Malwarebytes.

[Back to menu]

Get rid of with Zemana

Zemana anti malware
Zemana Anti-Malware is an second opinion anti-malware scanner which uses Cloud technology with pop-up detection. Removes annoying browser extensions, ad-supported add-on’s, unwanted applications and new tab/toolbars. It’s an efficient adware cleaner.


Open the Zemana anti-malware setup file.
Install Zemana anti-malware using the default settings, after successful installation Zemana anti-malware will update itself to the latest version.

zemana main

Select the Scan button to perform a malware scan to detect the malware responsible for the redirect
Please wait for the scan to finish, the scan usually takes a few minutes.

zemana malware scan

Click the Next button to remove the malware found by Zemana on your computer.

zemana scan results

Wait a couple of seconds for Zemana to clean up your device from malware.

zemana malware removal completed

Your PC is successfully cleaned by Zemana. Zemana is an excellent protection for people searching for a lightweight malware detection and removal tool. Zemana is its best in addition to a more comprehensive antivirus or anti-malware security application such as Malwarebytes.

[Back to menu]

Remove redirect with AdwCleaner


Download AdwCleaner

Adwcleaner is a free removal tool to detected and remove from your web browser and computer. Adwcleaner is a portable adware removal tool, designed for lightweight adware removal. You can use Adwcleaner anywhere to remove adware from the web browser and PC. Download Adwcleaner to your PC, an external hard drive or USB stick and you are ready to start removing adware.

Download Now

  • Right-click the AdwCleaner executable you just downloaded and select “Run as Administratorthis is important.
  • Select the Scan Now button.

adwcleaner main

  • Wait for the adware & malware scan to finish.
  • Click the Clean & Repair button to remove the adware and malware from your PC.

adwcleaner virus detection

  • Wait for AdwCleaner to remove the adware and malware from your PC.
  • Click the Clean & Restart Now button to finish the malware removal process.

adwcleaner removal

  • After the reboot, AdwCleaner shows a summary of the detected and removed malware files.

adwcleaner completed

[Back to menu]

Share this article online!
Sharing is caring! Do you care about a safer world wide web? I think you do! Help other people with this information. You can use the social media buttons below.



You might find these articles useful


About The Author

Add Comment