serviceadvisor.site is one of those scam domains, that cybercriminals use to deceive users into thinking their PC is infected with viruses and other malicious applications. The serviceadvisor.site “pc is infected” scam pop-ups will happen when your computer is infected with a potentially unwanted program. We believe PC Optimizers, such as PC Speed UP 2016/2017 applications are responsible for the serviceadvisor.site virus scams. Browser redirects to serviceadvisor.site pop-ups could also be triggered by malicious web pages. However, PC Optimizers are most likely responsible for the serviceadvisor scam. We’ve seen this behavior in many of our own test machines.
As these serviceadvisor.site pop-ups are random, it’s difficult to say which pop-up might occur on your computer, as mentioned above this serviceadvisor .site pop-ups are triggered by malicious web pages and malicious software. Adware can also trigger the pop-up out of the box on your computer. The pop-ups are not easy to close as they keep popping up a message with a specific warning notice. In this serviceadvisor.site ad, the Microsoft Support Scammers state that the PC is infected with a virus and the system should be repaired. It’s bogus, fake, don’t call them. If you did and paid money for their services, contact your credit card company as soon as possible and refund the money.
Do not call this serviceadvisor.site scam number; it’s expensive, won’t help you and might be used for identify theft (searching for passwords, or installing Remote Administration Tooling).
Get rid of the serviceadvisor.site pop-up – Microsoft Support virus Scam
If the pop-up stays on top with alert’s in your browser and it seems impossible to close the warnings you need to perform this optional step. After performing this step, please continue with Malwarebytes to start the actual removal of the adware that is causing the pop-up in the browser.
- Start the Windows Task Manager by using CTRL+ALT+DEL for Windows 7 or CTRL+SHIFT+ESC for Windows 8.
It is also possible to hit the taskbar with a right click and select the Task Manager from the menu.
- Select the browser you are using from the list and right-click on it, selecting End Task. It is also possible to use the End Task button at the bottom of the window.
- The internet browser should be closed now, continue to the next step to start the actual removing process of the malware.
Remove Microsoft Tech Support scam pop-ups with MalwareBytes
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Malwarebytes is the most powerful anti-malware solution to detect and proactively remove adware, browser hijackers, viruses and potentially unwanted programs from your device. Malwarebytes works excellently alongside antivirus software without any conflicts. Malwarebytes is by far the best malware detection and malware removal tool available today.
- Run the Malwarebytes installation setup file. Click here for detailed Malwarebytes installation instructions.
- Select Scan Now to perform an Anti-Malware scan.
- Malwarebytes is scanning the computer for any viruses, trojans, adware, spyware, ransomware, and potentially unwanted programs.
Please wait for Malwarebytes to finish the anti-malware scan, the anti-malware scan usually takes around 2 to 5 minutes to complete.
- When the anti-malware scan is finished, Malwarebytes will show the results of the anti-malware scan.
To remove the detected malware from your computer, select the Quarantine Selected button.
- All found malware will be moved to quarantine. Malwarebytes requires a reboot to complete the removal process.
- Restart your computer.
- After the reboot, all the malware detected by Malwarebytes is moved to quarantine. The removal process is finished.
- Continue to the next step
Check your browser for Potentially Unwanted Browser Helper Objects and Browser Extensions
Internet Explorer – Browser Helper Objects
- Start Internet Explorer
- On the Tools menu, tap or click Manage add ons. If you don’t see the Tools menu, press Alt.
- In the menu select Toolbars and Extensions
- Change Currently loaded add-ons under Show: to All add-ons
- Select the Browser Helper Object you would like to remove by double clicking it.
- Select Remove. If the Remove button is greyed out, reset Internet Explorer to default settings (see below).
Google Chrome – Browser Extensions
- Start Google Chrome
- In the top-right corner of Google Chrome select the menu
- Select Settings
- On the left side select Extensions
- Review all Google Chrome extensions installed, remove any unknown or unwanted Browser Extension using the trashcan icon on the right next to the Browser Extensions name. If a Browser Extensions cannot be removed, reset Google Chrome (see below).
Mozilla Firefox – Browser Extensions
- Start Mozilla Firefox
- Click the menu button
- Select Add-ons from the menu
- On the left side select Extensions
- Review all Mozilla Firefox extensions installed, remove any unknown or unwanted Browser Extension using the remove button on the right next to the Browser Extensions name. If a Browser Extensions cannot be removed, reset Mozilla Firefox.
Reset Internet Explorer, Google Chrome or Mozilla Firefox
Using these instructions you can reset Internet Explorer, Chrome and Firefox to their default configuration.
Reset Internet Explorer to default settings
- Note: If you are running Windows 8.1 or Windows 8, start Internet Explorer from the desktop. Changing your settings will affect both Internet Explorer and Internet Explorer that you start from the desktop.
- Start Internet Explorer
- On the Tools menu, tap or click Internet options. If you don’t see the Tools menu, press Alt.
- In the Internet Options window, tap or click the Advanced tab
- Tap or click Reset. If you’re using Windows Internet Explorer 6, click Restore Default
- In the Reset Internet Explorer Settings dialog box, tap or click Reset
Note: Select the Delete personal settings check box if you also want to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data (recommended!).
- When Internet Explorer finishes applying the default settings, tap or click Close, and then tap or click OK.
- Exit Internet Explorer and again, start Internet Explorer to see the results.
Reset Google Chrome to default settings
- In the top-right corner of the browser window, click the Chrome menu
- Select Settings.
- At the bottom, click Show advanced settings.
- Under the section “Reset settings,” click Reset settings.
- In the dialog that appears, click Reset.
Note: When the “Help make Google Chrome better by reporting the current settings” checkbox is selected you are anonymously sending Google your Chrome settings. Reporting these settings allows Google to analyze trends and work to prevent future unwanted settings changes.
Settings that change
- Default search engine and saved search engines will be reset and to their original defaults.
- Homepage button will be hidden and the URL that you previously set will be removed.
- Default startup tabs will be cleared. The browser will show a new tab when you start up or continue where you left off if you’re on a Chromebook.
- New Tab page will be empty unless you have a version of Chrome with an extension that controls it. In that case, your page may be preserved.
- Pinned tabs will be unpinned.
- Content settings will be cleared and reset to their installation defaults.
- Cookies and site data will be cleared.
- Extensions and themes will be disabled.
Reset Mozilla Firefox to default settings
However, your extensions and themes will be removed and your preferences will be reset.
- Click the menu button and then click help (question sign icon) below.
- From the Help menu choose Troubleshooting Information.If you’re unable to access themenu, type about:support in your address bar to bring up the Troubleshooting Information page.
- Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
- To continue, click Reset Firefox in the confirmation window that opens.
- Firefox will close and be reset.
- When it’s done, a window will list the information that was imported. Click Finish and Firefox will open.
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