Get rid of the serviceadvisor.site pop-up – Microsoft Support virus Scam




serviceadvisor.site is one of those scam domains, that cybercriminals use to deceive users into thinking their PC is infected with viruses and other malicious applications. The serviceadvisor.site “pc is infected” scam pop-ups will happen when your computer is infected with a potentially unwanted program. We believe PC Optimizers, such as PC Speed UP 2016/2017 applications are responsible for the serviceadvisor.site virus scams. Browser redirects to serviceadvisor.site pop-ups could also be triggered by malicious web pages. However, PC Optimizers are most likely responsible for the serviceadvisor scam. We’ve seen this behavior in many of our own test machines.

Identical Microsoft Support Scams, rom001.site, Windows Defender pop-up ads, Windows Support alert scams

As these serviceadvisor.site pop-ups are random, it’s difficult to say which pop-up might occur on your computer, as mentioned above this serviceadvisor .site pop-ups are triggered by malicious web pages and malicious software. Adware can also trigger the pop-up out of the box on your computer. The pop-ups are not easy to close as they keep popping up a message with a specific warning notice. In this serviceadvisor.site ad, the Microsoft Support Scammers state that the PC is infected with a virus and the system should be repaired. It’s bogus, fake, don’t call them. If you did and paid money for their services, contact your credit card company as soon as possible and refund the money.

Do not call this serviceadvisor.site scam number; it’s expensive, won’t help you and might be used for identify theft (searching for passwords, or installing Remote Administration Tooling).

Get rid of the serviceadvisor.site pop-up – Microsoft Support virus Scam

serviceadvisor.site pc infected scam


close_32How to close the serviceadvisor.site pop-up?


If the pop-up stays on top with alert's in your browser and it seems impossible to close the warnings you need to perform this optional step. After performing this step, please continue with Malwarebytes to start the actual removal of the adware that is causing the pop-up in the browser.

  • Start the Windows Task Manager by using CTRL+ALT+DEL for Windows 7 or CTRL+SHIFT+ESC for Windows 8.
    It is also possible to hit the taskbar with a right click and select the Task Manager from the menu.

windows8_taskmanager

  • Select the browser you are using from the list and right-click on it, selecting End Task. It is also possible to use the End Task button at the bottom of the window.

taskmanager_end_task

  • The internet browser should be closed now, continue to the next step to start the actual removing process of the malware.

malwarebytesRemove Microsoft Tech Support scam pop-ups with MalwareBytes

Download Malwarebytes to remove the malware from your PC. We have run many malware removal tests on infected PCs including adware, potentially unwanted programs, and spyware. Malwarebytes is by far the best malware removal tool available today to get rid of malware. Malwarebytes is always free to remove any malware. Malwarebytes works great alongside antivirus software.
Remove the threat with Malwarebytes and see the results for yourself!

Start the Malwarebytes installation setup file. Click here for detailed Malwarebytes installation instructions.
Click Scan Now to start searching for malware on your PC.

malwarebytes scan now

Malwarebytes will start searching for malware on your PC.
Wait for Malwarebytes to finish the malware scan. The Malwarebytes malware scan usually takes between 2 to 5 minutes to complete.

malwarebytes scanning adware virus malware

Once the malware scan is completed, Malwarebytes will display the results of the malware scan.
Remove the malware found by Malwarebytes using the Quarantine Selected button.

malwarebytes virus malware adware results

Wait for Malwarebytes to move all malware found on your PC to quarantine.

malwarebytes quarantine malware virus adware

Malwarebytes needs to perform a system reboot to complete the malware removal process.
Save and close any working documents or open web pages and click Yes to reboot your PC.

malwarebytes finished remove malware adware virus

After the system reboot, your PC is clean from malware. Stay protected with Malwarebytes against future threats. Malwarebytes stops adware, potentially unwanted programs, malicious web pages, suspicious downloads, viruses, spyware and ransomware from infecting your machine.

Check your browser for Potentially Unwanted Browser Helper Objects and Browser Extensions

internet-explorer-logo Internet Explorer - Browser Helper Objects

  1. Start Internet Explorer
  2. On the Tools menu, tap or click Manage add ons. If you don't see the Tools menu, press Alt.
  3. In the menu select Toolbars and Extensions
  4. Change Currently loaded add-ons under Show: to All add-ons
  5. Select the Browser Helper Object you would like to remove by double clicking it.
  6. Select Remove. If the Remove button is greyed out, reset Internet Explorer to default settings (see below).

google-chrome-logo Google Chrome - Browser Extensions

  1. Start Google Chrome
  2. In the top-right corner of Google Chrome select the menu  chrome-menu
  3. Select Settings
  4. On the left side select Extensions
  5. Review all Google Chrome extensions installed, remove any unknown or unwanted Browser Extension using the trashcan icon on the right next to the Browser Extensions name. If a Browser Extensions cannot be removed, reset Google Chrome (see below).

mozilla-firefox-logo Mozilla Firefox - Browser Extensions

  1. Start Mozilla Firefox
  2. Click the menu button firefox menu
  3. Select Add-ons from the menu
  4. On the left side select Extensions
  5. Review all Mozilla Firefox extensions installed, remove any unknown or unwanted Browser Extension using the remove button on the right next to the Browser Extensions name. If a Browser Extensions cannot be removed, reset Mozilla Firefox.

Reset Internet Explorer, Google Chrome or Mozilla Firefox

Using these instructions you can reset Internet Explorer, Chrome and Firefox to their default configuration.

internet-explorer-logo Reset Internet Explorer to default settings

Follow instructions

  • Note: If you are running Windows 8.1 or Windows 8, start Internet Explorer from the desktop. Changing your settings will affect both Internet Explorer and Internet Explorer that you start from the desktop.
    1. Start Internet Explorer
    2. On the Tools menu, tap or click Internet options. If you don't see the Tools menu, press Alt.
    3. In the Internet Options window, tap or click the Advanced tab
    4. Tap or click Reset. If you're using Windows Internet Explorer 6, click Restore Default
    5. In the Reset Internet Explorer Settings dialog box, tap or click Reset
      Note: Select the Delete personal settings check box if you also want to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data (recommended!).
    6. When Internet Explorer finishes applying the default settings, tap or click Close, and then tap or click OK.
    7. Exit Internet Explorer and again, start Internet Explorer to see the results.

google-chrome-logo Reset Google Chrome to default settings

  1. In the top-right corner of the browser window, click the Chrome menu Chrome menu
  2. Select Settings.
  3. At the bottom, click Show advanced settings.
  4. Under the section "Reset settings,” click Reset settings.
  5. In the dialog that appears, click Reset.
    Note: When the "Help make Google Chrome better by reporting the current settings" checkbox is selected you are anonymously sending Google your Chrome settings. Reporting these settings allows Google to analyze trends and work to prevent future unwanted settings changes.

Settings that change

  • Default search engine and saved search engines will be reset and to their original defaults.
  • Homepage button will be hidden and the URL that you previously set will be removed.
  • Default startup tabs will be cleared. The browser will show a new tab when you start up or continue where you left off if you're on a Chromebook.
  • New Tab page will be empty unless you have a version of Chrome with an extension that controls it. In that case, your page may be preserved.
  • Pinned tabs will be unpinned.
  • Content settings will be cleared and reset to their installation defaults.
  • Cookies and site data will be cleared.
  • Extensions and themes will be disabled.

mozilla-firefox-logo Reset Mozilla Firefox to default settings

Note: When using the reset feature, your bookmarks, browsing history, open tabs, windows, passwords, cookies and web form auto-fill information will be saved.
However, your extensions and themes will be removed and your preferences will be reset.
  1. Click the menu button and firefox Get rid of the serviceadvisor.site pop-up – Microsoft Support virus Scam then click help (question sign icon) below.
  2. From the Help menu choose Troubleshooting Information.
    If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  3. Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
  4. To continue, click Reset Firefox in the confirmation window that opens.
  5. Firefox will close and be reset.
  6. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.





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