Remove “support.apple.com says” POPUP – (Mac) Virus Removal Guide

Get rid of support.apple.com says popup on Mac? If your web browser Safari, Google Chrome or Firefox is redirecting to support.apple.com your Mac is infected with an adware application. Adware is showing ads in the browser to deceive you into calling a fake Apple Support scam phone number. Most often, adware creates new pop-ups every few minutes on your Mac, redirecting to all sort of malicious web pages. 

Adware is most common for Windows devices and Android devices, however, since many users use Mac computers, cybercriminals made their way to Mac OS.

Most people think that Mac computers can’t get infected with a virus or adware. This is not true, Mac users are also vulnerable to all kinds of malware applications. It is therefore important to also protect your Mac with an antivirus application. Most Mac adware is distributed through malicious pop-ups such as support.apple.com, but also through free downloads.

support.apple.com says popup

Adware that causes the support.apple.com popup in your web browser is bundled with free software and offered during the installation process. It is rogue software developers who develop this ad-supported installation software, this way money is made by installing adware on your Mac computer.

Adware and the support.apple.com popup also collect computer related data from your Mac. This data consists of your browser history, your online purchases, your online interests, and online searches. This information is sold to advertising networks. If you notice the support.apple.com popup in your browser make sure your Mac is not infected with adware.

ccRemove adware and support.apple.com popup with Combo Cleaner

Download Combo Cleaner.

  • Double-click the downloaded file.
  • In the opened window drag and drop the Combo Cleaner icon onto the Mac application's icon.

install combo cleaner

  • Open Launchpad and click on the Combo Cleaner icon.
  • Wait until the antivirus engine downloads it's virus definition updates.

combo cleaner updating virus definitions

  • Click "Start Combo Scan”.

combo cleaner start virus scan

cleanmymac xUninstall Adware and remove viruses with CleanMyMac X

cleanmymac malware removal

  • Download and start CleanMyMac X.
  • Open the Malware Removal tab in the left menu and click Scan.

Download CleanMyMac

 

Adware and the support.apple.com popup slow down your Mac considerably. CleanMyMac X Optimization takes care of this problem.

  • Open the Optimization tab in the left menu and click View all items to optimize your Mac.

cleanmymac x

  • After that optimization, you should perform a Smart Scan. In the left menu click Smart Scan at the top to completely clean your Mac and remove any adware, malware or viruses.

cleanmymac x smart scan

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