If a pop-up with system has been locked for your safety occurs you are redirected to a deceptive and dangerous Support Scam. These often temporary websites are build to scare, and eventually trick you into calling a very expensive and useless telephone number.

The system has been locked for your safety scam locks the Internet Explorer, Google Chrome, Firefox or Microsoft Edge browser and displays a fake message.

This message vary’s every time. The website is build using dangerous javascript code to exploit your browser and make sure you cannot close it that easily. However, it is possible. Follow this removal instruction to get rid of this dangerous Support Scam.

System has been locked for your safety

Removal Instruction – Quick Menu

Optional – Close the Tech Support Scam pop-up

Step 1 – Scan your computer with MalwareBytes AdwCleaner

Step 2 – Scan your computer with MalwareBytes Anti-Malware

Step 3 – Scan your computer with Zemana Anti-Malware

Optional – Check your browser for Potentially Unwanted Browser Helper Objects and Browser Extensions

Optional – Reset browser settings

If you experience a Tech Support Scam pop-up on Apple Mac OS
follow this Removal Guide to remove Adware from Apple Mac OS

Close the system has been locked for your safety Support Scam pop-up

If the pop-up stays on top with alert’s in your browser and it seems impossible to close the warnings you need to perform this optional step. After performing this step, please continue with Step 1 to start the actual removal of the adware causing the pop-up

• Start the Windows Task manager by using CTRL+ALT+DEL for Windows 7 or CTRL+SHIFT+ESC for Windows 8.
  It is also possible to hit the task bar with a right click and select the Task Manager from the menu.

• Select the browser you are using from the list and right click on it, selecting End Task. It is also possible to use the End Task button in the bottom of the window.

• Your browser should be closed now, continue to the next step.

Remove Malicious Browser Extension(s) with MalwareBytes AdwCleaner

Malwarebytes AdwCleaner searches for adware, browser hijackers, malware files and removes them for free.
The Malwarebytes AdwCleaner tool will specifically scan for malicious Windows Services, Folders, Files, Shortcuts, Registry keys, Windows Tasks and Browser Extensions.

Malwarebytes AdwCleaner is used to clean Internet Explorer, Google Chrome, and Mozilla Firefox.

 Download Malwarebytes AdwCleaner

Notice: if you have problems downloading AdwCleaner, because of popups that keep opening when clicking a link because of adware
Go to this URL: https://www.malwarebytes.com/adwcleaner/

Update: Sometimes adware blocks the Publisher “Malwarebytes” by adding the signed Malwarebytes Corporation certificate to the untrusted repository. Find out how to solve this problem with our instruction.

• Before running Malwarebytes AdwCleaner, close all open programs and browsers.
• Select the executable for Malwarebytes AdwCleaner you just downloaded from the link above.
• Right Click the executable and select “Run as Administrator” this is important.
• Accept their terms by clicking the “I Agree” button
• Select the Scan “Look for Adware/PUPs” button to start scanning your computer and browser for malicious files.

• to remove the malicious items found by Malwarebytes AdwCleaner using the detection Scan, select the Clean “Remove the selected elements” button.

• Make sure to close all open programs and browser(s) to continue removing the detected items from your computer.
• Click OK to continue.

• Your computer is rebooted after the removal process, click Reboot Now.

Remove Malware with MalwareBytes 3 Anti-Malware

Malwarebytes Free’s industry-leading scanner detects and removes malware like Ransomware, Worms, Trojans, Rootkits, Rogues, Spyware, Viruses, Potentially Unwanted Programs and more. All you have to do is launch Malwarebytes Free and run a scan. It’s that simple.

Or if you want even better protection, consider Malwarebytes Premium and its instant real-time scanner that automatically prevents malware and websites from infecting your PC.
Either way, you’re crushing malware and foiling hackers.

Download Malwarebytes

Malwarebytes works great alongside Antivirus software, both Malwarebytes and Antivirus software go along and provide the best protection for your computer.

Malwarebytes does not need any config or specific settings, just install and you are ready to go!
After installation, start a scan and check your computer for malware including free removal of the found malware on your computer.

IMPORTANT NOTICE

Update: There is malware out there that blocks Malwarebytes and causes errors while installing or updating Malwarebytes. If you experience any of those problems follow this guide
Find out how to solve Installing, Updating or Starting problems with Malwarebytes.

• Start Malwarebytes.
• Select Scan Now to perform an Anti-Malware scan.

• Malwarebytes is scanning the computer for viruses, trojans, adware, spyware, potentially unwanted programs.
  Please wait for Malwarebytes to finish the scan, this takes around 2-5 minutes.

• When the detection scan is finished, a window appears with the Malware found by Malwarebytes.
  To remove the found malware from your computer, select the Quarantine Selected button.

• All found items will be put in quarantine.
  Malwarebytes requires a reboot, allow Malwarebytes to reboot Windows.

Remove adware that possible cause the system has been locked for your safety Support Scam with Zemana Anti-Malware and restore your browser

Zemana Anti-Malware is a security suite which is suitable for use in addition to a primary virus scanner. This second opinion malware scanner works with the cloud principle.

This means that all data such as the malware definitions but also analyses are conducted entirely over the internet.

• Zemana Anti-Malware is especially very effective against Browser Hijackers.

Zemana Anti-Malware features include protection against viruses, trojans, adware and spyware. But it also provides effective protection against rootkits and ransomware boot kits.

 Download Zemana Anti-Malware

 Buy Zemana Anti-Malware Premium (30% FixYourBrowser discount)

• Open the Zemana Anti-Malware installer
• Install Zemana Anti-Malware using the default settings
• Zemana Anti-Malware will update itself

• Select the Scan button to perform a malware scan
• Wait for the scan to finish, it takes a few minutes.

• Select the Next button to remove the malware found on your computer

• That’s it. All malware is successfully removed from your computer.

Check your browser for Potentially Unwanted Browser Helper Objects and Browser Extensions

 Internet Explorer – Browser Helper Objects

1. Start Internet Explorer
2. On the Tools menu, tap or click Manage add ons. If you don’t see the Tools menu, press Alt.
3. In the menu select Toolbars and Extensions
4. Change Currently loaded add-ons under Show: to All add-ons
5. Select the Browser Helper Object you would like to remove by double clicking it.
6. Select Remove. If the Remove button is greyed out, reset Internet Explorer to default settings (see below).

 Google Chrome – Browser Extensions

1. Start Google Chrome
2. In the top-right corner of Google Chrome select the menu  
3. Select Settings
4. On the left side select Extensions
5. Review all Google Chrome extensions installed, remove any unknown or unwanted Browser Extension using the trashcan icon on the right next to the Browser Extensions name. If a Browser Extensions cannot be removed, reset Google Chrome (see below).

 Mozilla Firefox – Browser Extensions

1. Start Mozilla Firefox
2. Click the menu button
3. Select Add-ons from the menu
4. On the left side select Extensions
5. Review all Mozilla Firefox extensions installed, remove any unknown or unwanted Browser Extension using the remove button on the right next to the Browser Extensions name. If a Browser Extensions cannot be removed, reset Mozilla Firefox.

Reset Internet Explorer, Google Chrome or Mozilla Firefox to default settings

 Reset Internet Explorer to default settings

Follow instructions

• Note: If you are running Windows 8.1 or Windows 8, start Internet Explorer from the desktop. Changing your settings will affect both Internet Explorer and Internet Explorer that you start from the desktop.
  1. Start Internet Explorer
  2. On the Tools menu, tap or click Internet options. If you don’t see the Tools menu, press Alt.
  3. In the Internet Options window, tap or click the Advanced tab
  4. Tap or click Reset. If you’re using Windows Internet Explorer 6, click Restore Default
  5. In the Reset Internet Explorer Settings dialog box, tap or click Reset
     Note: Select the Delete personal settings check box if you also want to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data (recommended!).
  6. When Internet Explorer finishes applying the default settings, tap or click Close, and then tap or click OK.
  7. Exit Internet Explorer and again, start Internet Explorer to see the results.

 Reset Google Chrome to default settings

Reset Google Chrome to default settings

1. In the top-right corner of the browser window, click the Chrome menu
2. Select Settings.
3. At the bottom, click Show advanced settings.
4. Under the section “Reset settings,” click Reset settings.
5. In the dialog that appears, click Reset.
   Note: When the “Help make Google Chrome better by reporting the current settings” checkbox is selected you are anonymously sending Google your Chrome settings. Reporting these settings allows Google to analyze trends and work to prevent future unwanted settings changes.

Settings that change

• Default search engine and saved search engines will be reset and to their original defaults.
• Homepage button will be hidden and the URL that you previously set will be removed.
• Default startup tabs will be cleared. The browser will show a new tab when you start up or continue where you left off if you’re on a Chromebook.
• New Tab page will be empty unless you have a version of Chrome with an extension that controls it. In that case, your page may be preserved.
• Pinned tabs will be unpinned.
• Content settings will be cleared and reset to their installation defaults.
• Cookies and site data will be cleared.
• Extensions and themes will be disabled.

 Reset Mozilla Firefox to default settings

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